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GAE2228 - Solving the People Puzzle – Staffing, Burnout and Succession

‐ Aug 16, 2022 5:20pm

In this fast-paced session, attendees will get “next practices” to achieve three overlapping issues – staffing, burnout and succession planning. Karl Ahlrichs works with multiple organizations and agencies as an HR consultant and trusted advisor, a role that gives him the viewpoint of an “inside outsider”.

Offering tactics from the viewpoints of Operations, Finance and HR, Karl will share and discuss hidden reasons why employees quit and actions that you can take to reduce the chances of having to re-staff. As with most modern challenges, to fix a large challenge there are multiple overlapping smaller issues that require finesse and critical thinking to fix. This session will do exactly that and offer specific tactics that will apply to any employment situation.

Learning Objectives:

  • Identify why do people quit? It starts with the boss. People need a positive relationship with their boss. A good manager knows how to listen and take in what employees have to say, while also keeping an open mind. Active listening tactics will be shared and practiced.
  • Identify how hiring for Governmental positions is often challenged by pay restraints. There are multiple approaches that can overcome the money disadvantage, if applied.
  • Identify how offering mental health resources and paying attention to warning signs will build trust and increase engagement.
  • Identify redesigning internal communication for a distributed workforce. Lack of social cohesion within a company means that it’s easy for employees to become isolated and burnout to occur. Tactics will be shared for extinguishing burnout.
  • Identify raising the hiring standards. Once the managers are upskilled, the hiring process becomes important, reinforcing the high performing teams with productive new hires.
  • Identify how to build and share career paths and succession plans. Staff want to know they are valued and will be offered development opportunities.


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