Error loading player: No playable sources found

AUT2410

The ROI of Conversational Data

Date
October 25, 2024
$49
Standard Price
This product is also available as part of the following products:
Thumbnail for 2024 AICPA & CIMA Dealership Conference
This includes sessions from the conference: 2024 AICPA & CIMA Dealership Conference

In this session, we will look at the impact machine learning systems can have on the bottom line, from reducing the amount of software needed to automating workflows and workforce adaptation. A presentation of customer engagement AI will include what early outcomes are being accomplished, and what to expect from AI in the future.

Learning Objectives

  • Recognize the value of AI and intelligent systems.
  • Estimate the ROI of AI at a dealership and group level.
  • Recall examples of conversational AI and the impact it has on customer engagement.
  • Indicate the the risks and benefits of engaging with emerging AI.

Speakers

Speaker Image for Josselyn Boudett
Chairman and Founder, STELLA Automotive
Speaker Image for Rich Sands
CEO, STELLA Automotive

Related Products

Thumbnail for HR Strategies & The Road to Success at Your Dealership Group
HR Strategies & The Road to Success at Your Dealership Group
Change is inevitable, especially in the auto industry. Whether it be a new generation entering the workforce or ongoing merger and acquisition activity, there are endless opportunities for growth—and no space for complacency…
Thumbnail for Dealership Cybersecurity: Lessons from 2024 & Expectations for 2025, presented by Helion Technologies
Dealership Cybersecurity: Lessons from 2024 & Expectations for 2025, presented by Helion Technologies
In 2024, it became glaringly obvious that automotive dealerships – regardless of their size – are not immune to cyberattacks. This session dives into the key cybersecurity threats that have shaped the past year and looks ahead to the emerging threats and strategies of 2025…
Thumbnail for Impacts of Social Inflation on Dealers' Liability Insurance and Fraud Attitude Shifts in the Industry
Impacts of Social Inflation on Dealers' Liability Insurance and Fraud Attitude Shifts in the Industry
Insurance fraud remains a critical concern, with a staggering $308 billion attributed annually to fraudulent claims, according to the Coalition Against Insurance Fraud…
Thumbnail for Finding Opportunity: Identifying Specialty Tax Incentive Triggers, presented by Capstan Tax Strategies
Finding Opportunity: Identifying Specialty Tax Incentive Triggers, presented by Capstan Tax Strategies
Specialty tax savings abound these days, and a thoughtful CPA doesn’t want to overlook any potential benefit…

This site uses cookies to store information on your computer. Some are essential to make our site work, others help us improve, the user experience. By using the site, you consent to the placement of these cookies. Visit our Privacy Center to learn more.