Error loading player: No playable sources found

CU2319

How FinTechs are Transforming the Financial Services Industry

Date
October 25, 2023
$49
Standard Price
This product is also available as part of the following products:
Thumbnail for 2023 AICPA & CIMA Conference on Credit Unions
This includes sessions from the conference: 2023 AICPA & CIMA Conference on Credit Unions

In the ever-transforming battle for customers/members, fintechs seek to be the new rulers of the banking universe. And the tides have turned. From 2019 to 2022, digital banks have the largest growth rates of primary relationships. Now, for the first time ever, more consumers in the Gen Y and Gen Z age groups name a digital bank as their primary institution than all of the community banks and credit unions combined! Experience live demonstrations of the banking apps that are reimagining the definition of PFI as Primary Financial Interactions, instead of Primary Financial Institution, and changing consumer attitudes and banking behaviors.

Learning Objectives

  • Recognize the evolution of AI powered chat bots, such as Erica from Bank of America, and how they are reducing complexity of the basic user experiences of mobile banking
  • Identify how challenger banks like MoneyLion, use unique fintech features designed for lowincome designated segments, including friendly subscription pricing strategies instead of the penalty-based fee structures that dominate traditional banking
  • Distinguish what the intersection of retail and payments looks like from Amazon One, an innovative new merchant payment system from Amazon that uses a person’s palm to reinvent the shopping and payment experience
  • Indicate why the secret to customer/member growth will lie in understanding the changing role of banking products in the financial lives of today’s consumers

Speaker

Speaker Image for David DeFazio
Partner, StrategyCorps

Related Products

Thumbnail for Elevating Your Leadership is Urgent
Elevating Your Leadership is Urgent
Finance leaders need to complete their transitions from being doers to thinking and acting strategically. The sense of urgency has increased exponentially…
Thumbnail for Navigating the Future: Tech Trends in Credit Unions
Navigating the Future: Tech Trends in Credit Unions
In this engaging session with visionary author and Best Innovation Group CEO John Best will lead participants through a transformative exploration of the credit union landscape…
Thumbnail for Welcome | Keynote: Economic and Credit Union Industry Update; 2023 and Beyond
Welcome | Keynote: Economic and Credit Union Industry Update; 2023 and Beyond
This session will review the past year, focusing on the impact of the many disruptors; Federal Reserve rate increases at a speed and level not seen, regulatory, auditor and accountants’ response and responsibility due to the banking turmoil, deposit wars in a new competitive environment, and a look…
Thumbnail for Controversies and Emerging Risks in Regulatory Compliance Today
Controversies and Emerging Risks in Regulatory Compliance Today
Who says compliance is boring? Compliance is anything but, given the changing dynamics in DC and the waves of regulatory changes impacting credit unions…

This site uses cookies to store information on your computer. Some are essential to make our site work, others help us improve, the user experience. By using the site, you consent to the placement of these cookies. Visit our Privacy Center to learn more.