Mark Norton

Agility Recovery

Mark Norton is the Director of Continuity Planning at Agility Recovery, a business continuity company founded by General Electric in 1989. Agility provides access for their members across the continent to the four key aspects of business operations during a recovery: office space, computer systems, power and communications.

Mark joined Agility in 2008 as an Associate Continuity Planner, orchestrating 100’s of member orientations annually. In 2011 he took on the management role of Senior Continuity Planner, supervising all Continuity Planners along with continuing to coordinate recoveries. In 2014 Mark began to serve as the Director of Continuity Planning focusing on the orientation experience of new Agility members and helping these organizations prepare for recovery.

Since joining Agility, Mark has responded to over 600 recoveries ranging from minor disruptions to major regional catastrophes. Mark, along with his colleagues in the Member Services department at Agility have a 100% success rate recovering members throughout all types of disasters from coast to coast.


Appearances