Lloyd Schiller formed DEALER SERVICE CORPORATION in 1983 as a Management Training & Development Firm for Dealership Operations. DSC’s Clients included several of the Top Dealer Groups and Top 500 Dealerships. DSC also did contract work for CHRYSLER, FORD, GENERAL MOTORS, HONDA, MARITZ SFE FOR GM, MAZDA-AUSTRALIA, MERCEDES BENZ, KENWORTH AND PETERBILT. Lloyd sold DSC to NCM Associates in October, 2004 where he worked the 5 years of his Employment Agreement conducting his On-Site Management Training & Development as well as over numerous Service & Parts Seminars. In 2009, Lloyd created two new firms, LloydSchiller.com where Lloyd continues his On-Site Consulting and Seminars, and LloydTV.com with the idea that internet technology could facilitate virtual consulting and training at a fraction of the cost of Live Seminars or On-Site Consulting. Lloyd was selected from out of many vendors to create the 2011 - 2012 GM Service Program called Driving Service. All 4 GM Divisions finished in JD Power's Service CSI Top 5 in 2011 and again in 2012 in Service CSI! (Cadillac #2 2011 - 2012 with High Line Dealers; Buick #2 2011, #3 2012, GMC #3 2011 #1 2012, and Chevy #4 both years in Mass Appeal Dealers). Lloyd's automotive career began as a mechanic with a North Carolina drag racing operation where he helped build engines on 2 record-breaking cars (a 327 c.i. supercharged Anglia, a 409 c.i. Bel Air Chevrolet). He earned a Bachelor of Science degree in Business Administration from the University of North Carolina at Chapel Hill and, while in college, operated an independent garage (Lloyd’s of Chapel Hill). After graduating, he held five different positions in Chrysler Corporation's Service & Parts Operations. He became a Service and Parts Director for three dealerships in 1978 for five years. To help even more Dealers, Lloyd developed several systems, including the Profit Solutions® System, a Manager-driven Personal Net Profit Improvement system for Dealership Operations with over 70 software copyrights for the Profit Solutions® System. Lloyd's longtime friend, Brooke Samples, now operates this Off-Site Consulting service as the Profit Blueprints® System Lloyd has spoken at 13 NADA Conventions on a variety of management topics, and twice had Number 1-Rated Workshops. Lloyd has also addressed four Australian Automobile Dealers Association Conventions, the American Institute of Certified Public Accountant Conferences on Dealership Financial Operations four times, the NACE Convention on Dealership Body Shop Management, and been a featured speaker at five Dealers’ Edge Service & Parts Summits. Lloyd presented over 40 2-day Seminars for NADA on various Service Management topics, both live and distance learning earning a composite 94.5% rating. Lloyd conducted 35 4-day Service Management Bootcamps for NCM Associates earning a composite 97.3% rating. Through his in-dealership work, along with International, National, State, Metro, and Private Seminars, plus Twenty Group appearances; Lloyd has addressed thousands of Dealers, Managers and Factory Representatives in the U.S., Mexico, Canada, Puerto Rico, and Australia.