Chip has worked within the financial services industry for over 25 years, primarily in Fraud and Security leadership roles. He has helped develop enterprise fraud strategy and implemented multiple homegrown and commercial tools to detect fraud and improve the customer experience during those events.
He had an international stint at Deloitte in the Czech Republic building a Financial Crimes Center of Excellence in Central Europe. He also became recognized as a SME and led projects outside Central Europe in the UK, India, and Nigeria. Eventually, he moved back to the U.S. continuing to work for Deloitte, but focused primarily on payments and enrollment related anti-fraud projects. One of his customers was Navy Federal Credit Union.
In June of 2016, he joined Navy Federal Credit Union and is currently SVP of the Security Division. In that position, he leads the Fraud Management and Physical Security teams. He is the business sponsor/portfolio owner driving improvements to fraud detection and resolution with key initiatives focused on Real time monitoring and scaling the operations.
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