Debra Holland

Commissioner, Wage & Investment Division, IRS

Debra Holland serves as the Commissioner of the Wage and Investment (W&I) Division, responsible for the administration of tax laws governing individual wage earners in the United States. She has responsibility for approximately 44,000 employees, located in almost 390 Taxpayer Assistance Centers, 10 Service Centers, and 25 Call Sites, nationwide. The W&I Division serves millions of individual and business customers, and is responsible for the processing of more than 143 million individual tax returns, resulting in more than 107 million individual refunds issued, totaling nearly $287 billion. The W&I Division operates with an annual budget of approximately $2.6 billion. Debra was appointed as Commissioner, W&I Division in February 2014.

Prior to this assignment, Debra served as the W&I Division Deputy Commissioner for Support, as well as also serving as the acting W&I Deputy Commissioner for Operations. In these roles, she assisted the W&I Commissioner in the oversight of all W&I organizations. The W&I Division has responsibility for delivering customer service (including telephone and face-to-face assistance) and tax return processing for all of America's taxpayers as well as compliance activities for W&I taxpayers. In addition, the W&I Support organizations have oversight of modernization and management of technology, strategic planning and direction, communications, and strategic human capital management, ensuring safety and security and critical infrastructure, formulation and execution of the budget, and advancing equal opportunities for employees.

Debra began her federal career as a Taxpayer Service Representative in Nashville, in 1986. She quickly moved into the leadership ranks and has held positions of increasing responsibility throughout her career. Debra is a graduate of the May 2006 Executive Development class. A native of Tennessee, Debra studied at Columbia State College where she majored in Accounting.

Debra currently resides in Atlanta, Georgia. She is married and has two daughters.


Appearances