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2021 AICPA & CIMA Corporate Finance and Controllers Conference

CFC2117 - Providing Excellent Customer Service for Accountants

Oct 28, 2021 10:45am ‐ Oct 28, 2021 11:35am

Standard: $49.00


Where accounting and customer service intersects. How to elevate your skills in your daily interactions.

Learning Objectives:
  • Identify the three pillars of customer service
  • Revise and improve your daily interactions with your internal customers
  • Identify how to handle difficult conversations
  • Formulate customer service standards for your team


Category: Concurrent Session (Onsite and Online)

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