Business professionals know that you are only as good as your last engagement. When everything goes wonderfully, rave reviews, 5 stars and appreciation is enjoyed all around. Yet on occasion a false claim, or torrid review, comes up and you are caught off guard. Your head is spinning while you read vitriol and rancor, leaving you feeling ill, at unease and unsure what to do next. Then is not the time to figure it out. Our session will help you to have an action plan for the worst review, we will demonstrate a virtual "go bag" of resources for managing expectations online and minimizing career crushing moments that are all to frequent.
Identify resources that help you monitor your name, your brand and what is important to you.
Identify how to get underneath the social media posts, bad reviews and ugly remarks that leap at you and push them away.