Welcome to DCPA21! We are thrilled to be back together with this innovative community of practitioners! Join us at 2pm CT as we kick off the start of the main conference.
Learn how to equip your organization and deliver what your clients most want and need as George Blankenship conveys animated stories of challenge, strategy and demonstrated results. How far do you need to go to change the way people think and act? With 30 years of strategy, retail and real estate experience, the former Tesla and Apple executive believes in order to develop brand loyalty and earn the trust of clients, organizations must first dedicate themselves to understanding the client experience.
Blankenship captivates audiences and energizes them with the tools they need to remove barriers to innovation, deliver outstanding experiences, and create a culture of service excellence. His high-energy presentation inspires audiences to rethink the challenges that face leaders in a modern market and develop groundbreaking, client-centric strategies that will transform and elevate organizations into global icons.
Identify how barriers impact client experiences
Recall about some of the most innovative companies in the world’s innovation strategies
Analyze the client experience to elevate your brand