Description

Making transformation and change stick within the business to grow performance and improvement year on year, is one of the biggest challenges facing leaders today. Join this session to ensure you excel at change management by hearing tips and insights which you can take away to start making an immediate impact in your company today.

Learning Objectives:

• How to streamline processes and improve productivity and engagement across all operations – and make it stick!
• Bringing the business with you on the journey. Engaging employees and customers in the transformation

Speaker(s):

• Louise C. Taylor, Chief Operating Officer, Focal Agent