Description

We are now in the much touted 2020 workplace. Artificial intelligence, machine learning, IoT, robotics and other technological advancements are permeating organizations at all levels, from transactional activities to financial RPA to fully automated manufacturing facilities. Even the board room is evolving. Underlying it all are significant changes needed for our workforce including:

• Empathy is the untapped key to customer engagement
• Human Augmentation is the key to the human-machine revolution
• Innovation and scalability requires human catalyst
• Pre-hire to Retire is not a straight line; it is an infinite loop
• Transhumans now impact the talent pipeline
• Diversity and inclusion is integral to the Human Factor

Learning Objectives:

• The learner will begin to be able to identify what skills and behaviors are uniquely human and implement steps to build upon these characteristics in their own organization
• The learner will be introduced to the new transhuman career cycle model and the recommended steps to initiate the change process to upgrade the talent pipeline for their organization
• The learner will be armed with the information required to promote training their organization’s employees to work with artificial entities and enhanced reality tools and technologies.

Speaker(s):

• Mr Kenneth R. Hubbell, MSITE, SVP, Instructional Design Strategy & Innovation, Wells Fargo Bank NA

Category: General Session Online