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Not-for-Profit Industry Conference 2019

NOT1932 - Disruption Doesn't Need to Be Disruptive

Jun 11, 2019 10:10am ‐ Jun 11, 2019 11:25am

Standard: $49.00


Operational excellence can come about through integrated performance across funds management, cost and risk. It focuses on exceeding stakeholder expectations through the continuous improvement of the operational processes and the culture of the organization.

  • Select ways to effectively manage disruption and use it to your organization's advantage
  • Determine how to keep employees positive and empowered
  • Formulate strategies to embed operational excellence into your organization's culture
  • Identify technology and processes that support operational excellence


  • Ellen Labita, CPA, Partner and Not-for-Profit Team Leader, Baker Tilly US, LLP
  • Amy West, CPA/CGMA, Executive Vice President & Chief Financial Officer, AHRC New York City
Tags: CGMA

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