AICPA & CIMA Finance Transformation 2018

FT1823 - Transformational Shared Services: Achieving Excellence in Service Provision and Business Partnering

Nov 30, 2018 2:30pm ‐ Nov 30, 2018 3:10pm


Description

  • Delivering a people-first strategy and operating model
  • Finding the "right first time" approach and application across the business
  • Expanding SSCs laterally to handle processes end to end, across professional disciplines
  • Expanding SSCs vertically to offer higher value services:
  • Optimise and automate: reviewing end to end processes and incorporating and leveraging technology
  • Pros and cons of outsourced vs. in-house in progressive shared service centers

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