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Auto Dealership Conference 2018

AUT1826 - Rethink Your Fixed Ops People Strategy to Drive Profitability

Oct 26, 2018 1:10pm ‐ Oct 26, 2018 2:00pm

Standard: $49.00


For each day a dealership has an open auto technician role, up to $1,200 in gross profit is lost. And dealerships face challenges when it comes to attracting quality applicants for service technician and other key roles in the fixed operations department. Many factors contribute to these challenges, including fewer millennials seeking careers at dealerships, job seekers not understanding the opportunity service technician careers have to offer and Baby Boomer technicians rapidly retiring. In this session, Adam Robinson will share an overview of the state of fixed operations hiring and highlight key hiring insights from Hireology’s customer base of more than 1,600 dealership. He’ll also highlight best practices for attendees to rethink their people strategy to attract quality talent and drive profitability back to the dealership.

During this session , attendees will:

1) See an overview of the current fixed ops labor market 

2) Gain an understanding of how much profitability is lost each time a fixed ops role is open 

3) Learn best practices for improving your fixed ops hiring strategy – including writing compelling job descriptions, offering comprehensive benefits, outlining career paths, improving employment branding, partnering with local technical schools, and others


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