Done RIGHT, feedback can be an essential tool that drives development, performance, and engagement. Unfortunately, many managers have not been provided with education and training on how to leverage this essential tool. As companies move to more frequent coaching-based models of continuous performance management, enhancing your ability to deliver feedback and coach for development can drive employee engagement and business results.
In this session, we'll discuss:
• The ROI of feedback - and why (despite the data) we still don’t do enough of it
• A step-by-step approach to delivering effective feedback and having a coaching conversation
• Typical reactions to feedback and how you should (and shouldn’t!) handle them and common mistakes that prevent feedback from having a positive impact
• How to make feedback a natural and consistent resource rather than an “event”