For some reason, no amount of logic or persuasion can move the people in your firm to do the things that, objectively speaking, are the right things to do. Whether it be around instituting a new process, software or employee-related practice, there is always resistance. This presentation will expound on the primary human and organizational dynamics that make change difficult and how to work with the natural human responses to accelerate change. Drawing on the decades of research in human behavior and motivation, participants will learn how to influence the choices and actions of others to move beyond status quo.
Drawing on human behavior research, participants will understand:
• How change initiatives are perceived as threatening and elicit resistance;
• Apply resistance tendencies to specific individual and firm efforts;
• And learn effective strategies to engage and overcome normal resistance tendencies.