Paper is a necessary evil in the dealership. In a perfect world, information would flow smoothly through every department, each person receiving what they need right when they need it. In reality, the workflow is mired with potential pitfalls. Dealing with paper is essential, but many long-standing practices are simply causing problems with efficiency, risk, cost, and satisfaction for employees and customers. It’s time to rethink how dealerships handle their information.
This session will teach you how to stop treading water and take control of the paper monster in your dealership.
With a digital process, you have the opportunity to:
Identify common process problems associated with paper and their impact.
Examine industry influences that can help change paperwork processes.
Prepare a plan to work with outside groups, such as OEMs, government agencies, and lenders, to help improve efficiencies within the dealership.