A well-documented, consistently followed workflow process with technology as the accelerator is the foundation of a successful process optimization initiative. In this session, participants will learn key lean six sigma and value stream mapping techniques that will allow them to work both inside their firms and with clients to redefine what it means to be efficient and effective. Hint: Process optimization is more than just technology - it's aligning people in well-planned processes with technology as the accelerant.
Introduction and understanding of the TOPS model of process improvement - Team Oriented Problem Solving.
How to reduce and eliminate the nine common wastes in process.
How to effectively diagram and analyze a process using a value stream map.