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Are We Sabotaging Member Join and Renewals?

Jul 22, 2016 7:30am ‐ Jul 22, 2016 8:30am

Credits: None available.


Members join and renew their memberships all the time (-- at least we hope they do). And there are always ways to improve these experiences. Where might a prospective or renewing member get frustrated? How can we remove these barriers? Watch as a user experience expert shares a real-life examination of the online member join and renewal processes.



Credits: None available.

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