The event live stream can be accessed by most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience. If accessing from a table or mobile device, make sure you allow for pop-ups in order to access the alertness checks.

Before attending the online conference, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.

We want your feedback! Evaluations will be open once each session ends, for completion in real time or after the event. To access the speaker evaluations and your official CPE Transcript from the AICPAConferences.com website, go to the event page and click the "Evaluations & CPE Transcript" tab.

You will be required to confirm your session attendance by accessing the evaluations for the sessions you attend. At that time, you will be given the opportunity to provide feedback or skip the evaluation. You must select “submit” or “skip” to add session CPE to your transcript.

If you need further help, please contact our Technical Support. Live help is available 8am - 8pm ET, Monday-Friday. Call us at {{$platformInstance.support.phone}} or use the GREEN "Support" chat feature located at the bottom of your screen.

Weekend Technical Support:
If you are attending a live event on a Saturday or Sunday or outside of normal business hours and need assistance, please call technical support at {{$platformInstance.support.phone}} or use the GREEN "Support" chat feature located at the bottom of your screen. Support will be available during live events, beginning 1 hour before the start of the live broadcast and until 30 minutes after the last session ends.

General Association Inquiries:
For general Association inquiries or AICPA Membership questions, please contact 888.777.7077, 9am-6pm ET, Monday-Friday or email service@aicpa.org.

For any inquiries related to the Finance & Accounting Masterclass, please contact Masterclass@versapay.com

In your live streaming player, which will only be available when watching the live stream during the event, click on "profile" at the bottom to tell us and your fellow attendees about you. You’re welcome to include as much or as little as you wish, including uploading a profile picture so that your peers can put a name to the face during live chats.

While watching or listening, you can easily switch between these custom features:

• 1. Session Details – Review session description and speaker biographies
• 2. Live Chat – Interact and network with other online attendees and event moderators
• 3. Questions –  Submit questions for the speakers, and vote for which questions the speaker(s) should response do. 
• 4. Polling - Participate in real-time session polling 
• 5. Resources – Not active for this event
• 6. Session Notes – Easily jot down key take-aways from the session you are viewing and receive them automatically via email once the session ends
• 7. Twitter Feed – Not active for this event
• 8. Transcript - View the audio transcript as the dialogue happens
• 9. Request Live Help – Our staff is always there to help if you run into any issues with your online experience